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Customer Service

Privacy Policy   Return Policy   Shipping   FAQ's   Payment Information


PRIVACY POLICY
Our policy is very short and simple. We promise to never provide any names, addresses (both home and e-mail) or telephone numbers to any outside party.

All this information is provided to us through a secure order process and is not available to anyone but us.

RETURN POLICY
If you are not satisfied with your purchase you may exchange or return the items for a full refund on merchandise only (shipping charges cannot be refunded) within a 21 day period from the date the item is shipped by us.After the 21 day period, merchandise credits will be issued for items returned.

How do I make a return?
In order to return an item for a refund or exchange; Package the item in a strong envelope or box and ship it to:
Maternity 4 Less
P.O. Box 114
Lee, MA 01238
Include a copy of your receipt and an explanation of what you would like, a refund or exchange for a larger size or a different style. We pay the shipping costs for orders sent in exchange.

Refunds
Please allow 10-14 business days for your return to be processed and your account credited.

Shipping Information
Orders received on weekdays will be processed and shipped from our store within 24 hours.

Orders received on weekends will be shipped on Mondays.

All orders will be shipped either via US Postal Service or via United Parcel Service. We will use our discretion as to the most efficient way to ship.  The normal delivery time is 3-5 days. If you prefer expedited delivery, please indicate so and we will notify you via e-mail of cost and timing.

In the event an item is out of stock, we will notify you immediately and not charge your account until the item is shipped.

COST OF SHIPPING
Merchandise Shipping and Handling
Total (Maximum)
up to $50 $7.25
$50-$100 $9.25
$100-$150 $10.50
$150-$200 $11.50
$200-$250 $12.50
$250-$300 $14.00
$300-$350 $15.75
$350-$400 $17.75
$400-$500 $20.75
$500-$1200 $22.75
OVERSEAS SHIPPING
We ship anywhere in the world via US Postal Service Priority Mail. Our charges reflect the charges of the Post Office. We will notify you via e-mail of charges prior to the actual shipping. You will be responsible for any duties.

International Shipping Examples
The following shows estimated costs for shipping outside of the US.  All over seas packages are sent via the US Post Office which usually takes 4-10 days for delivery to the country's local post office.  The fees are based on the weight of the items sent and what the Post Office charges us.  We will e-mail the actual shipping charges to you before the shipment is made. 

 Weight   Canada Great Britain Germany Japan
To 1 pound $7.30 $10.50 $10.50 $12.50
1-2 Lbs $8.40  $14.50 $15.75 $18.00
2-3 Lbs $10.50  $20.00 $21.00 $24.00
3-4 Lbs $13.50 $25.00  $24.00 $29.50
4-5 Lbs $17.75 $35.00 $26.00 $37.00

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Phone: 1-800-304-6403     Fax: 413-243-8435     Email: orders@maternity4less.com

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